PortIQ Pro

1. Introduction

Wintix Technologies Ltd ("we", "us", "our"), operator of TAXTEL.IE and TAXTEL.IE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle import cost calculator service. We comply with GDPR and Irish data protection laws.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and login credentials when you create an account
Payment Information: Credit card details processed securely through Stripe (we do not store full card numbers)
Calculation Data: Vehicle details, pricing information, and destination countries you enter for calculations
Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, calculation history, and time spent on the Service
Device Information: Browser type, operating system, device type, and IP address
Cookies: Session cookies for authentication and analytics cookies for service improvement

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process your transactions and manage your subscription
Send you service-related communications and updates
Respond to your inquiries and provide customer support
Analyze usage patterns to improve user experience
Detect and prevent fraud or unauthorized access
Comply with legal obligations

3.5 Calculation Data Protection

Your calculation data is used to:

Provide accurate import cost estimates
Generate professional reports and PDFs
Improve our calculation algorithms (anonymized)
Detect calculation errors and improve accuracy

Important: Your calculation data is NOT shared with third parties for marketing or competitive purposes. We protect your calculation history as confidential business information.

4. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who assist us in operating the Service (e.g., Stripe for payments, hosting providers)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit using TLS/SSL
Secure storage of data with access controls
Regular security assessments and updates
Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Portability: Request transfer of your data to another service
Restriction: Request limitation of processing
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies and similar technologies to:

Essential Cookies: Required for the Service to function (authentication, security)
Analytics Cookies: Help us understand how users interact with the Service
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Company: Wintix Technologies Ltd
Address: Dublin, Ireland

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC).